Privacy Policy

At Cypress Cove Marina & Lodge, operated by Bass to Billfish Management Company, LLC, we are committed to protecting the privacy of our elite anglers, professional crews, and adventure travelers. This Privacy Policy outlines how we collect, use, and safeguard your information across our digital platform.

1.) Information We Collect

To provide a premier waterfront experience, we collect information through several touchpoints on our website:

• Identity Data: Name and title.
• Contact Data: Email address, phone number, and mailing address.
• Booking & Transactional Data: Details regarding your lodge stays, charter fleet bookings, and tournament registrations.
• Technical Data: IP addresses, browser types, and usage data via Google Analytics to optimize your browsing experience.

2.) How We Use Your Date

We utilize your information to maintain our “always on” adventure ecosystem and provide high-impact service:

• Reservations: To process lodge bookings and coordinate with the Fish Venice charter fleet.
• Communications: To send fishing reports, newsletters, and joint marketing updates.
• VIP Services: To coordinate concierge-planned VIP and referral trips.
• Safety & Security: To manage Wi-Fi login and secure on-site access.

3.) Data Security & Storage

Your data is hosted in a secure, redundant environment featuring:

• SSL Encryption: All site traffic is protected by an SSL Certificate.
• Cloud Storage: Data is stored using high-speed SSD cloud storage with 30 days of continuous backups.
• Server Scanning: We perform regular security scanning to protect against unauthorized access.

4.) Third-Party Integrations

We may share necessary data with trusted partners to enhance your experience, including:

• Conservation Partners: Organizations like the Coastal Conservation Association (CCA) Louisiana and The Billfish Foundation for sport fishing sustainability efforts.
• Sponsorship Partners: Exclusive brand integrations (e.g., Red Bull) for athlete and captain storytelling.
• Analytics: Google Analytics for site performance monitoring.

5.) Your Rights & Choices

You have the right to:

• Opt-Out: Unsubscribe from our newsletters or marketing campaigns at any time.
• Access & Updates: Request a copy of your data or ask for corrections to your contact information.
• Cookie Management: Adjust your browser settings to refuse cookies, though this may impact some site features.

6.) SMS Data Privacy

We respect your privacy and the confidentiality of your mobile information. We do not share, sell, rent, or disclose your SMS opt‑in data, phone numbers, or text messaging consent information to any third parties for their own marketing purposes.
Any information you provide for SMS enrollment is used solely to send text messages through our service provider for message delivery. We only share SMS data with vendors who support our messaging program, and they are prohibited from using it for any other purpose.

7.) Message Frequency

By subscribing, you agree to receive recurring SMS messages from Cypress Cove Marina & Lodge. Message frequency varies based on activity, updates, and customer notifications.

8.) Contact Us

For questions regarding this policy or our data practices, please contact our management team:

Bass to Billfish Management Company, LLC Attn: Casey Cox Email: [email protected] Phone: 504.534.7777